Marc has always had a love for technology, it all started when he first began "playing" on a ZX Spectrum in 1982.

In 1991, whilst serving as a Medic in the Royal Navy, he designed a vaccination recall database on an old DOS PC. It saved the medical team many hours in administration and from that moment he was truly "hooked" on the value of PCs.

Then when he logged onto the Internet for the first time in 1994, Marc was instantly taken with it and started to learn how to create websites!

When Microsoft released Windows XP in 2001, home users were starting to connect to the Internet in large numbers. By then Marc was an IT manager for a charity based in Brighton and could often be found online, in his lunch breaks, supporting newsgroup users with Windows software issues.

In 2003 Marc decided to create a website dedicated to hosting articles on the common Windows XP support issues and so UpdateXP.com was born.

Microsoft spotted his work supporting the online community via his website and newsgroup contributions. This recognition of his technical knowledge and willingness to help others led to him being awarded their Most Valuable Professional (MVP) award - more here.

Microsoft MVP Award 2010 - Click for larger image

Marc gave up his job as an IT manager in the summer of 2004 and has worked full time ever since supporting users of Windows software and services. The core of his business is built on SBI 2.0

As well as being an established authority on Windows XP, Windows Vista and now Windows 7. Marc has a keen interest in audio and video compression techniques and in 2004 released a small utility for listing installed codec's on a Windows XP computer - SHERLOCK The CODEC Detective. (now over 1.8 million downloads!)

In 2007 Marc co-created an application for small businesses to utilise the Amazon.com S3 storage network Data Bucket Pro, as well as co-creating the worlds 1st offline utility for creating Google Video Sitemaps Video Sitemap Pro.

Marc has also released (2008) a small utility for listing all system and signed drivers on a Windows Vista computer - SHERLOCK the Driver Detective.

Marc has also created some training guides and videos, such as: Excel Formulas and Functions.

He is also a keen online marketer and keeps himself fully updated on topics such as Local Search Marketing, Marketing online with Videos, Google Analytics etc, as well as being a bit of a whizz with WordPress!

In January 2010, Microsoft re-awarded Marc their "Microsoft MVP Award" (7th year in a row) for his continuing efforts in supporting Windows users. You can read more about the Microsoft MVP program here: What is an MVP?:

Sarah Liron BSc (Hons)

Marc is married to Sarah...

They first met at their local church youth group, but their friendship started to grow a few years later after meeting again at a friends Birthday party in 1991.

Sarah was then at Reading University completing her Physics & Maths degree and Marc was based at a Nuclear Submarine base in Scotland. After spending the whole evening talking about sub-atomic physics Marc just knew she was the girl for him!!!

They married 5 years later and Sarah has been a long suffering "geeks" wife ever since! She enjoys using technology, is a SAGE guru and is even considering completing her Masters degree in Medical Physics, BUT she has no intention of being labelled a "geek" herself...

They live in the historic town of Lincoln, UK.